Shipping Policy
Victoria's Closet
This Shipping Policy explains how Victoria's Closet handles order processing, shipping, and delivery. Please review this information so you know what to expect after placing an order on shopvictoriascloset.com.
Order Processing & Shipping Times
Order Cut-Off Time
Orders submitted before 5:00 PM Eastern Standard Time (EST) will typically begin processing the same business day.
Processing Time
Orders are prepared and processed within 1–2 business days (Monday through Friday).
Estimated Delivery Time
Once shipped, delivery generally takes 7–10 business days (Monday through Friday).
Shipping Origin
Products sold by Victoria's Closet are shipped directly from our international fulfillment partners. Many of our items are dispatched from overseas warehouses in Asia, allowing us to offer a wider selection of products at competitive prices.
Shipping Fees & Delivery Partners
Shipping Cost
We currently offer free shipping across the United States.
Shipping Carriers
Orders are transported through a network of international shipping providers and then delivered by local United States carriers. The specific carrier used may vary depending on location and logistics availability.
Order Changes & Cancellations
Because our fulfillment process is highly automated, orders begin processing shortly after they are placed.
For this reason, once an order has been submitted:
-
The order cannot be modified
-
The order cannot be canceled
-
Refunds cannot be issued before the order is delivered
If you decide you no longer want the product after it arrives, you may request a return in accordance with our Return & Refund Policy.
Tracking Your Order
After your order is shipped, you will receive a tracking number by email. This allows you to monitor the progress of your shipment.
Please ensure that the email address entered during checkout is correct to receive shipping updates.
Creating a customer account on our website is optional but may make it easier to track your orders.
Important Notice
Victoria's Closet is not responsible for missing tracking notifications if an incorrect email address was entered during checkout.
Updating Shipping Details
If you notice an error in your shipping address or phone number, please contact us immediately.
📧 info@shopvictoriascloset.com
If the order has already entered the processing stage, we may no longer be able to change the shipping details. In that case, the order will proceed as placed. After delivery, you may initiate a return and place a new order if necessary.
Tracking Issues
If your tracking information does not appear or has not updated:
-
Please allow 1–4 business days for tracking updates to become visible
-
You may contact the shipping carrier directly for additional details
-
In some cases, tracking updates may be delayed while the package is still in transit
If you have concerns about your delivery, feel free to contact our support team for assistance.
Shipping Locations
At this time, Victoria's Closet offers free shipping within the United States only.
Customer Support
If you have questions about shipping, delivery, or your order status, please contact us:
📧 info@shopvictoriascloset.com